Welcome to MB Furniture Styles website, products and services are made available if you wish to use them you must read and agree to be bound by our policies which are detailed below in our Terms & Conditions, along with any other rules on our website.
By visiting MB Furniture Styles you are accepting and agreeing to the practices described. From time to time, we may modify our Terms & Conditions your agreement to be bound by our modified Terms & Conditions. Make sure you read the Terms & Conditions and return to this page to check frequently. If you do not agree to be bound by these Terms & Conditions you may not use or access.
Privacy Policy
When you register or place an order on our website or in-store, we gather a little information about you to help us provide a better service or to take payment for an order.
When you order we ask for:
Your name
Address
Email address
Telephone number
Delivery address
Credit/debit card number
Expiry date and security code
Without this information we would not be able to process the order or notify you of your pending order.
When you place a reservation we ask for:
Your name
Email address
Telephone number
We use your information only for the following purposes:
Processing your order or reservation
Updating you about the progress of your delivery or collection
To contact you about leaving a review on a product once your order has been completed.
If you consent to be notify of products or special offers that may be of interest to you.
Your details will not be disclosed to other businesses your personal information is fully confidential and fully comply with all applicable UK Data Protection and consumer legislation. We will not release your details to any company outside of MB Furniture Styles for marketing purposes.
We keep a record of your order with us, so that we can deal with any issues with your order and so that we know what interests you and can tailor future offers to suit you.
We also keep a record of any emails you send to us so that we can provide you with an excellent standard of customer care should you need to contact us at any time.
The information which you supply to us is treated with the highest level of confidentiality. All information such as your name, address, payment details and email address is stored on secure servers. We confirm that any Personal Information which you provide to us and any user Information from which we can identify you, is held strictly in accordance with the registration we have with the Information Commissioner's Office.
It is vital that the information you provide when you register as a customer is accurate, current and that you agree not to impersonate any other person by using a false name or a name that you are not authorised to use.
Please let us know immediately of any changes.
Order acceptance
Orders placed online are an offer to purchase made by you and may be accepted by us subject to availability.
You must be 16 or over to order from us. We endeavour to display all items in our current internet range. Goods are subject to availability in the event that we are unable to supply the item(s), we will automatically highlight this as being out of stock.
A series of basic steps is required to create a contract between you and us:
You confirm your order for the products in-store or on the website by the confirmation of an e mail.
You will receive an order acknowledgement detailing the item/s you have ordered provided the email address we hold for you has been entered correctly. If the email address is wrong you will not receive an email. This is not an order confirmation or order acceptance from MB Furniture Styles
For items being delivered to you when your order is shipped from our warehouse we will send you a despatch confirmation email.
Order acceptance and the completion of the contract between you and MB Furniture Styles will take place on the despatch to you of the products ordered from our warehouse, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions given for contract cancellation.
If an order is placed by a business or retail site with the intention of directly reselling goods purchased from us, we reserve the right to cancel this order pre dispatch. We also reserve the right to cancel any bulk order (for over 10 units of the same item) that may be placed by a business and /or where delivery is to be made to a business premises.
Risk of loss and damage of products passes to you on the date when the products are delivered.
If due to technical errors in pricing and/or details incorrectly shown on our website, inability to gain authorisation on your payment or your product being unavailable from stock, we reserve the right not to accept orders
Description of products
Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time, when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible. The information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. All sizes and measurements are approximated; however we do try to make sure that they are as accurate as possible.
Pricing policy
The price you pay is the price displayed in the shop at the time we receive your order with the following exception:
While we try and ensure that all prices in-store are accurate errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of re confirming your order at the correct price or cancelling it. Therefore we cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. If we are unable to contact you within 48 hours we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
The ownership of any products you order on this website or in-store shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
All prices shown on our website are in £ Sterling and are inclusive of local applicable taxes at the current rate. Prices exclude delivery charges unless expressly stated otherwise. We reserve the right to change prices if there is a change to the rate of VAT and we will endeavour to ensure that prices are correctly shown.
Orders from outside Great Britain may be subject to import duties and taxes depending on your location. You may need to complete a customs declaration form and/or provide identification when receiving an imported delivery. All applicable duties, fees and any additional charges for customs clearance levied by the importing country at the time the shipment arrives in your country are your sole responsibility.
Payment
We accept payment by credit or debit cards registered to a UK address. We accept the following cards: Maestro, Visa Debit, Visa Electron, MasterCard, Solo and Visa Credit.
To ensure that your credit or debit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third part databases. By accepting these terms and conditions you content to such checks being made. We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is strictly held in accordance with the registration we have with the Data Commissioner's Office.
We will take all reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.
All prices shown on our website are in £ Sterling and are inclusive of local applicable taxes at the current rate.
We accept online payment in a secure environment and we accept all major credit and debit cards registered to UK addresses with the exception of American Express.
We do not accept payment by cheque.
We will only charge postage, once per order £5.95 postage.
We will deliver lager items at a cost of £45.00, payable on or before the delivery due day.
You confirm that the credit/debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment, we will not be liable for delay or non-delivery.
Delivery
For full details on costs and timings.
We try to fulfil orders as quickly as possible and do not ship part orders.
Next day delivery is only available on selected products and only applies when an order is placed before 6pm Monday to Friday. Some areas are excluded from next day delivery.
Next Day delivery is Only for SP and RG postcodes.
All deliveries must be deliverable to the address stated however special instructions can be given e.g. deliver to your office, neighbour, etc. All delivery instructions must be agreed at the time of placing the order.
We do not offer timed delivery on normal postage.
We do offer a timed delivery on furniture, where a 2 hour time slot will be provided the day before your confirmed delivery date.
MB Furniture Styles will only deliver your item to the Front or Back Door of the Address given.
Data Protection:
MB Furniture Styles will take your name, email and telephone number when you submit Content. This enables MB Furniture Styles to contact you about your submission of Content and to arrange for the Items to be sent to you.
Your personal details and Content will be uploaded to MB Furniture Styles via a secure platform and access to these details and the Content will only be made available to those colleagues at MB Furniture Styles who need such access to review and communicate with you about your Content. MB Furniture Styles will not share your personal details or the Content with any third party.
If MB Furniture Styles elects to use your Content, MB Furniture Styles will securely retain the personal information that you submitted together with the Content for a period of up to 2 years. Your personal details and the Content will then be deleted.
If MB Furniture Styles decides not to use your Content, both the Content and your personal details will be deleted on confirmation to you, within 28 days of submission
Compliance with laws
The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.
Selected products are subject to age restrictions as shown on individual product pages. By ordering any of these products, you are confirming that you have reached the age stated as required by law. All parts of your order will be cancelled if we cannot verify your age using the details you provide.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
Severance
If any part of the conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the conditions and shall not affect the validity and enforceability of any of the remaining provisions of the conditions.
Waiver
No waiver by us
shall be construed as a waiver of any proceeding or succeeding breach
of any provision.
Survival
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Entire agreement
These conditions govern our relationship with you. Any changes to these conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what MB Furniture Styles and you are expected to do. You confirm that in agreeing to accept the conditions, you have not relied on any representation save in so far as the same has expressly been made a term of these conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the conditions.
Law
The conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
All of
the above does not affect your statutory rights.
What your Guarantee means
The furniture you have purchased from MB Furniture Styles is provided with a 2-year guarantee which is valid from the date of delivery. Please keep your proof of purchase as we will need to see this. This guarantee applies only when the product has been used in your own home address within England,
Your guarantee covers you against manufacturing faults and defects on the following:
Loose joints
Timber Breakage
Spring rails breaking
Springs and webbing coming loose
Broken legs
What isn’t in your Guarantee
Your guarantee does not cover:
If there is any evidence of deliberate damage or abuse, misuse or use in a non-domestic environment.
If the care instructions haven’t been followed.
If the timber is exposed to extreme moisture within the home.
If the product is in unsanitary condition, or damage has been caused by pets.
It does not apply to fabric, fillings, cushions.
The guarantee only applies to the original purchaser of the item,
second-hand products
The guarantee has no cash value and is non-transferable.
Items which are sold as ex-display or clearance are excluded.
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